Shipping & Delivery FAQ
Answers to common questions about our delivery process
📍 Origin Questions
Where do you ship from?
All orders originate from our central fulfillment facility:
87 N Main St, New Berlin, New York 13411, United States
⏱️ Timeline Questions
How long does order processing take?
We require 48 hours to prepare your order. This includes:
- Inventory retrieval and verification
- Packaging and labeling
- Quality assurance checks
How long does shipping take?
After processing, carriers typically deliver within 3-5 businessday.
Note: This is an estimate and may vary by location and service conditions.
🔍 Tracking & Support
When will I receive tracking information?
Tracking details are provided once your order is scanned by the carrier, approximately 48 hours after ordering.
What if I need to modify my order?
Contact us immediately via our support channel. Changes are possible before the processing phase begins.
📋 Quick Reference
Processing Time
48 hours
Shipping Time
3-5 businessday
Total Estimate
48 hours + 3-5 businessday